superpetcareANIMAL CLINIC · MALABE ← Back to home

When to call

Is it an emergency? When your pet needs urgent help

AI illustration of a veterinarian assessing a dog with its owner nearby

When your pet suddenly becomes unwell, deciding what to do can feel overwhelming. Seek veterinary help promptly if you are worried. This guide cannot diagnose your pet or cover every emergency.

Get urgent veterinary help

  • Trouble breathing or choking; collapse or loss of consciousness.
  • Heavy bleeding or a serious injury, including a road accident.
  • Suspected poisoning, even before symptoms appear.
  • A seizure: contact a vet promptly; an ongoing or repeated seizure needs emergency attention.

Call while arranging safe transport

Tell the clinic what happened, when it started, whether your pet is conscious and breathing, and where you are travelling from. Confirm that the clinic can receive an emergency. If you cannot reach us, seek the nearest available emergency veterinary service.

While you get help

  • Keep yourself safe: a frightened or injured pet may bite. Use a secure, ventilated carrier when appropriate.
  • For suspected poisoning, bring the packaging. Do not induce vomiting or give medicine unless a veterinarian directs you.
  • During a seizure, clear nearby hazards; do not restrain your pet or put your hands near its mouth.

General education for dogs and cats; not a diagnosis or an individual treatment plan.

Sources and further reading
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